Building Steadfast Client Relationships
Here at Hemisphere we get a lot of enjoyment out of building long-term partnerships with our customers, and one unique customer in particular has stood out recently.
Not only have we been working with this customer for almost a decade, but we’ve handled the exact same cargo, every single time. The cargo in question is one stunning Rosso Corsa Ferrari F430. Whether it’s their history, pedigree, or their ability to repeatedly build cars full of purpose, emotion and desirability, it’s no wonder that the Ferrari brand conjures up so much passion amongst car fans across the world. Unsurprisingly, this particular car is our customer’s pride and joy – but this isn’t simply down to ownership. Unlike many cars of this type, it doesn’t spend its life tucked away doing a handful of miles a year. Instead, it has taken our customer on all sorts of adventures through over 20 countries (and counting), and as a result holds significant personal value.
This value is something we truly understand and appreciate here at Hemisphere, so it goes without saying that from the moment any cargo such as this comes under our control, we treat it as if it were our own prized possession.
"We are proud that our customer continues to put his faith in us, and we have no doubt that our relationship - as well as the car - will enjoy many more years to come."
Projects and Automotive Team Manager, HFS
Using Our Team’s Experts for Transnational Shipment
The most recent shipment was to transport the car from Marbella, Spain to Bahrain, following a supercar tour that the car, and our customer, had just completed. Despite the car being outside of the UK, such shipments pose no problem to our project managers. Through our own expertise and excellent agent network, we were able to provide a specialist truck to collect the vehicle from our customer’s hotel, arrange professional handling, container loading, shipping to its destination port, customs clearance and container unloading upon arrival at Bahrain port.
Another Successful Trip
We immediately mobilised our export packing team to Manchester to pack the last remaining pieces at this location – and load them into two shipping containers – within one week. Our crew then promptly moved to the site in East London, and over the next two weeks they loaded a further 27 containers, whilst the remaining 84 cases – stored at our main Ipswich warehouse – were loaded into a further 12 containers.
However, neither the Manchester nor London sites had any container loading facilities. So, once the client was able to hire some forklift trucks we then contracted container side-loader trucks to lift each container to the floor, and our packing crew was able to load using the fork trucks in this way.
All cargo was packed over a two week period, loaded into containers and shipped to arrive in Melbourne on time and on budget. Our Melbourne partner agent was also on hand to provide the final delivery to the buyers’ site with the containers, ready for the buyer to successfully unload.
Make HFS Your Logistics Partner
Related Case Studies
Bugatti Chiron & Bentley Bentayga
"This was such a unique project to be a part of. We enjoyed the challenge and were motivated to ensure that our client enjoyed an amazing trip. I would like to think that the solution and service that we provided is one that both Bugatti and Bentley would be proud of themselves."
Aston Martin DB4 GT
"For Hemisphere this is yet another high profile automotive shipment under our belts and again shows how our experience, understanding and attention to detail results in a successful outcome for all concerned."
Projects and Automotive Team Manager
Jaguar E-Type Body Shells
“The team at Hemisphere Freight Services have always gone above and beyond for us, and this shipment was no exception. The owner of the Jaguar E-Type body shells was close to tears as he thought they had been destroyed beyond repair, despite coming all the way from the UK without so much as a scratch. However, the owner was utterly amazed to see the body shells had not even moved, all because of the care taken by the Hemisphere team.”