Ocean Import Co-ordinator

Ocean Import Co-ordinator

Full Time Ipswich

Hemisphere is looking for someone to make a difference. Are you up for it?

Within this role you will be looking after the importation of our clients products across many different industries, and from all over the world including, Asia, America, Europe etc via Sea and Ocean.

A successful candidate would be joining a strong performing company with highly experienced and skilled colleagues. This operational department has plenty opportunity for the right candidate in a friendly and professional work environment.  Within the role you will also receive suitable training to become a specialist customs broker and play a big part in facilitating international trade.

The role will involve:

We specialise in providing global supply chain solutions and can handle every aspect of our clients’ cargo needs via our expert in-house teams – from start to finish, regardless of point of origin or destination.

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  • We specialise in providing global supply chain solutions and can handle every aspect of our clients’ cargo needs via our expert in-house teams – from start to finish, regardless of point of origin or destination.
  • Expertly handling day to day import ocean freight operations
  • Import Customs processes and formalities
  • Building and maintaining client relations for continued business with customers
  • Confirming delivery requirements and arranging with our Transport Team
  • Supporting customers with general customs advice
  • Identifying clients who will benefit from using Compass (online tracking portal)
  • Creation of customs and import ocean documents
  • Working with HMRC and other customs authorities

You will need to have:

Current experience in customs clearances and knowledge of will give any applicant an advantage.

We are looking to grow a team with varied experience and skills, some of what we are looking for are:

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  • Performing Import Customs clearances
  • Competence in handling/submitting additional customs documentation, certificates or licences
  • Knowledge of Tariffs
  • Bonded customs, Special/Simplified Customs Procedures
  • Understanding of AEO Procedures
  • General Customs Compliance
  • Understanding of Inco Terms
  • Additional declarations for specific destinations and origins
  • Strong organisational and communication skills
  • Ability to work as part of a team
  • Good problem-solving skills

What you’ll get as part of our team

The value in looking after your employees has never been more apparent. We make sure our team members enjoy both fulfilling careers and a nurturing workplace.

  • Regular social events, including meals, parties and days out

  • Individual Staff development plans

  • Optional fitness and bootcamp sessions to keep teams safe and healthy and discounted Gym Membership with FTC Gym

  • Supporting Inspire Suffolk with fundraising and work placements for young people

  • Company schemes to benefit local communities, helping everyone around us

  • After three years of working with us, you can benefit from AXA Private Medical Insurance and a loyalty bonus scheme

Our Company Values

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  • Building open and trusting partnerships with our Clients, Partners, Suppliers and Colleagues
  • We need to show clients and Partners that there is value in our service and rate isn’t the only consideration. Go the extra mile. (be available, reply quickly, understand their needs)
  • We can always find a Solution! Yes, it may cost more, but we should always offer a solution to our clients, no matter how challenging.
  • We need to be proactive and consider solutions based on all their requirements (ready date, required delivery date, admin requirements, and budget.) Provide more than one option.
  • Take pride and care in what we do and services which we offer.
  • Celebrate our successes and our client’s successes.
  • Culture of continuous improvement. The Best practices now aren’t always the best practices for the future.
  • If we have a problem, we find a solution as a team in a positive manner (no blame culture)
  • Work as a team and look after one another.

Apply for this role

We’d love to hear from you, so please apply with your CV and covering letter to be considered for this exciting role!











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