Business Development Manager
Hemisphere is looking for someone to make a difference. Are you up for it?
Hemisphere Freight Services Ltd are currently looking for a proactive, commercially minded Logistics professional to join our ambitious, expert team. Hemisphere are a UK based Global Logistics Provider with office’s and warehousing facilities in Ipswich, Skelmersdale and London Heathrow which provide tailormade logistics solutions via air, ocean and road.
The role will involve:
We are currently looking for a Business Development Manager to help increase our brand awareness, introduce new customers to Hemisphere, grow a book of business, capitalise on any opportunities and help grow our team and presence in the UK.
It is important that our BDM’s can act as logistics consultants for our clients and be able to recognise potential service and support opportunities for customers business. Where possible will also be able recognise supply chain efficiencies, provide solutions to any problems and all in all add value to our clients business.
Hemisphere’s strength is in our ability to be able to advise on, find solutions for and manage all of our client’s logistics requirements no matter the size, weight, type or nature of their products and the customs implications of those.
There is a great pool of manufacturers, industry, importers and exporters who Hemisphere would love to have the opportunity to offer our all-encompassing Logistics solutions to, with the intention of adding value and aiding in efficient and effective supply chains.
We are a proactive, ambitious and hardworking company with a great team, if you feel that this position would be an exciting challenge that you could excel in, we would be happy to talk to you.
- Responsible for the continuous introduction of new clients to Hemisphere and ALL of our services
- Bringing in new clients and integrating them seamlessly within the Company
- Developing and refining SOP’s for each client with our Commercial and Operations teams
- Utilising our teams and infrastructure to source solutions to provide to our clients
- Introducing key members of our Commercial and Operations teams to the clients
- Working with our Commercial team to convert opportunities to agreed service provision
- Feedback and work closely with the Commercial and operations teams to increase success rate
- Follow Directors and Manager’s sales direction and strategy, as well as suggesting new potential opportunities
- Re-introducing Hemisphere to dormant accounts
- Attend relevant trade events and networks
- Maintain regular contact with clients to ensure we are meeting their requirements and maximising opportunities
- Responsible for representing Hemisphere and our values professionally
- Consistency of branding and messages on all sales tools, documents, and communications
- Think about what you do, how you are doing it, how can we improve?
- We need fresh ideas either to improve our processes (including sales techniques), systems or increase/enhance the services being offered to our clients.
You will need to have:
The below experience and skills will give any applicant an advantage. We are looking to grow a team with varied experience and skills, some of what we are looking for are:
- Experience of working in Imports or Exports Operational roles
- Knowledge in required customs documentation, certificates, or licences and general Customs Compliance
- Knowledge of Tariffs
- Bonded customs, Special/Simplified Customs Procedures
- Understanding of AEO Procedures
- Understanding of Inco Terms
- Additional declarations for specific destinations and origins
- Strong organisational and communication skills
- Ability to work as part of a team
- Good problem-solving skills and geographical knowledge
- Great customer service skills
What you’ll get as part of our team
The value in looking after your employees has never been more apparent. We make sure our team members enjoy both fulfilling careers and a nurturing workplace.
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Regular social events, including meals, parties and days out
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Individual Staff development plans
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Optional fitness and bootcamp sessions to keep teams safe and healthy and discounted Gym Membership with FTC Gym
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Supporting Inspire Suffolk with fundraising and work placements for young people
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Company schemes to benefit local communities, helping everyone around us
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After three years of working with us, you can benefit from AXA Private Medical Insurance and a loyalty bonus scheme
- Building open and trusting partnerships with our Clients, Partners, Suppliers and Colleagues
- We need to show clients and Partners that there is value in our service and rate isn’t the only consideration. Go the extra mile. (be available, reply quickly, understand their needs)
- We can always find a Solution! Yes, it may cost more, but we should always offer a solution to our clients, no matter how challenging.
- We need to be proactive and consider solutions based on all their requirements (ready date, required delivery date, admin requirements, and budget.) Provide more than one option.
- Take pride and care in what we do and services which we offer.
- Celebrate our successes and our client’s successes.
- Culture of continuous improvement. The Best practices now aren’t always the best practices for the future.
- If we have a problem, we find a solution as a team in a positive manner (no blame culture)
- Work as a team and look after one another.
Apply for this role
We’d love to hear from you, so please apply with your CV and covering letter to be considered for this exciting role!
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